Terms and Conditions

Set out below are the terms on which Enamour provides service to its clients. Please ensure that you have read and fully understood them prior to booking any treatment.
GENERAL T&Cs
  • All payments are non-refundable but can be transferred to any other treatment available subject to suitability & full consultation.
HALLOWEEN PROMOTION T&Cs:
  • Laser Hair Removal:
    • Minimum spend of £75 after discount
    • Applicable only on full 1 off prices
    • Full consultation and Path test required for new clients
    • 10% extra fee applicable for male clients
  • Fat Freeze
    • Full consultation required for new clients
    • Minimum purchase: 3 per person
  • Collagen Boost
    • Full consultation required for new clients
    • Minimum purchase: 3 per person
  • Obagi blue peel radiance
    • Full consultation required for new clients
  • Cancellation, validity, transfer:
    • Offers are non-refundable, non-transferable to another person or to treatments
    • Not redeemable with other discount or offers
  • General Terms and Conditions apply to Halloween offers that are not specified under the Halloween Promotion T&C’s
EASTER PROMOTION T&Cs
Laser Hair Removal Conditions
  • Minimum purchase of 3 sessions
    • Consultation and patch test required for new clients or old clients who did not attend treatment for 6 months or more
    • 10% extra for male clients
    • Minimum 48 hours cancellation policy
    • Non transferrable and non- refundable
    • Face and neck not included but can be included
  • Full Body & Half Body Laser:
    • Full body & half body laser: full body laser £199 per session on purchase of 7 or more sessions otherwise it is offered at a reduced price of £299, half body £139 per session on purchase of 7 or more sessions otherwise it is offered at a reduced price of £219
    • Easter Current Offer:
      • Full Body Laser Hair Removal Offer
      • Unlimited sessions 1 Year
      • Price £1549 all inclusive
      • Full year
      • Limited numbers available
      • T&C Apply
      • Free Consultation & patch Test
      • After consultation / patch test, your session will spread on minimum 8 weekly cycle for 1 year
      • Validity Till 30/04/23
    • Lipolysis offer: Applicable to one-off sessions for one area treatment
    • Obagi blue peel radiance: one per person and subject to full consultation
Other Offers
    • RF skin tightening: one per person, subject to availability & full consultation required:
    • 3D HydraFacial: Buy 3 and get 1 free
    • 3D LIPO Ultimate Pro: Buy 1 and get 1 free
      • Buy 1 get one Free
      • Max purchase of 3 treatments per person
      • Full consultation required
      • Minimum 48 hours cancellation policy
      • Non transferrable and non- refundable
    • 3D Derma force: Buy 1 and get 1 half price
V-Bianco
    • £250 is valid on buying 5 peels, 3peels can be purchased at £275
    • Free product is valid for purchase of 5 peels
    • Full consultation required
    • Minimum 48 hours cancellation policy
    • Non transferrable and non- refundable
T&C & Subject to availability
    • Results may vary from person to person
    • Offers are non-transferable or extendable in any circumstances
PACKAGE TERMS AND CONDITIONS
  • Package or course expiry: All treatments from a course (except tattoo removal) must be taken within 12 months of the date of purchase; any treatments left unused after 12 months will be automatically redeemed and a new package will need to be purchased.
  • Valid locations for treatment: Treatments can be transferred to another location after purchase, but may require another test patch.
  • Package refunds: Value packs or courses of treatment are only refundable for medical reasons. Any refund agreed between the client and Enamour is calculated by deducting the full list price of all treatments already taken, plus any charges for non-attendance. The difference will be the refunded amount.
GIFT VOUCHER PROMOTION T&Cs
  • All general terms & conditions apply.
  • All payments are non-refundable.
  • A full consultation & patch test will be required if applicable.
  • Vouchers can be redeemed within 6 months from date of purchase.
  • (Subject to availability)
GIFT VOUCHER T&Cs
  • Voucher is valid up till the date shown on it.
  • Certain treatments we provide may require a patch test so a free consultation will need to book before the actual treatment date.
  • Subject to availability of slots and therapist.
  • Prices are subject to change. Please refer to the price list on the website for your chosen treatment or contact your clinic for their price list.
  • We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. In case the treatment option is not suitable for you and the issue was identified after consultation then we may offer you an alternative treatment. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable.
  • However, if you decide to pay for your treatment after consultation and then do not want treatment, no money will be refunded.
  • It is the client’s responsibility to ensure that he or she provides Enamour with all relevant medical details prior to each treatment. Will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.
  • The client agrees to comply with all instructions and/or recommendations that are given to them by, or on behalf of, Enamour regarding the care of a treated area.
  • If you are unable to attend your appointment, please contact us immediately on 02087505575 or via email, we will need to know that you wish to cancel by 11am on the day before your appointment is due. Failure to cancel or rearrange before this time results in the loss of the treatment from your course pack or deposit being redeemed.
  • If you wish to purchase any products they may need to be ordered to the clinic.
  • (Subject to availability)
APPOINTMENT TERMS & CONDITION CHANGES DUE TO COVID-19 PANDEMIC
  1. Advanced appointments & no walk-ins: All clients are requested to book their appointments in advance as we are unable to permit walk-in clients.
  2. A deposit of £30 will be required to book consultations & can be redeemed against the purchase of a treatment or product. 
  3. Please give us 24-48 hours’ notice for cancelling or rescheduling your appointment, there is a high demand & we can allocate these slots to clients who are waiting to book an appointment.
  4. Any failure to give enough notice for cancelling or rescheduling your appointment will result in the loss of the treatment from your course pack or deposit being redeemed.
  5. You will be sent a pre-treatment screening questionnaire which needs to be filled in before your appointment can commence.
  6. Temperature checks will be carried out for every client entering the premises. 
  7. You will be required to wash your hand appropriately & if this is not possible then a hand sanitizer must be used.
  8. Please do not wear any gloves inside the clinic as it can spread germs caught by touching various items outside.
  9. You will be provided with a face mask and it should not be removed unless needed for any facial treatments.
  10. Please do not bring anyone with you as we are only allowing 1 person in treatment room & next client (if needed) in the waiting area maintaining social distancing measures.
  11. Please do not bring extra belongings, if you wish to shop around then please do so after your appointment.

Please call 02087505575 or email: booking@enamourlaser.co.uk to book/reschedule/cancel your appointment.

SPECIAL OFFERS:
  1. Cannot be used in conjunction with any other offer for same treatment
  2. Valid for only one-off treatments, this does not apply to any packages however you can buy as many sessions as you like at discounted price.
  3. Valid only for new treatments/purchases or new clients.
  4. (Subject to availability)
Unlimited Laser T&Cs
  • Offer valid for clients once full consultation is completed and client is suitable for treatment
  • All areas to be treated in the same appointment. If client chooses to not treat an area, then it will be lost.
  • Offers are non-transferable or extendable unless agreed.
  • Offer is subject to availability.
  • Cannot be used in conjunction with any other offer.
  • Laser Hair Removal treatments will have an interval of 8 weeks.
  • Male Clients will be charged 10% extra.
  • The Unlimited Laser Hair Removal treatments are valid for 12 months only upon payment.
  • Enamour hair and body clinic have the right to withdraw this offer at any time.
  • Offer starts from the day of Consultation and purchase of package.
  • Instalments maybe agreed upon management agreement.
  • Failure to pay the remaining balance in time may result in cancellation of the offer. You may just be able to redeem full priced treatment equivalent to the price paid.
  • Clients that do not attend a booked appointment without 48-hour notice will lose their treatment.
  • Money will not be refunded; Unless due to any health/medical issues any remaining balance can be transferred to another suitable treatment or time will be extended.
  • Area/s must be prepared beforehand as you may be charged if we have to prepare it. It may also reduce your treatment time.
  • Unlimited laser hair removal does not include face.
March/ Spring Offers T&Cs
  • Offers are non-transferable or extendable unless agreed.
  • Cannot be used in conjunction with any other offer.
  • When buying 6 sessions or more of LHR – Wimbledon Clinic – Free Radio Frequency Facial – Sutton Clinic – Free Hydro2Facial.
  • South Wimbledon Clinic only: Full body laser hair removal £199 excluding face. £219 including face.
  • Wimbledon Park Clinic only: Full body laser hair removal £239 excluding face. £249 including face.
  • Sutton Clinic only: Full body laser hair removal £229 excluding face. £249 including face.
  • All offers must be paid upfront or in bulk.
  • Non-refundable.
  • All offers end 31/05/2023
3D Hydro2Facials T&Cs
  • Offers are non-transferable or extendable unless agreed.
  • Cannot be used in conjunction with any other offer.
  • Must be pre-paid upfront or in bulk.
  • Non-refundable.
  • All offers end 31/05/2023.
10% OFF BODY TREATMENT – LIPO – FAT/CELLULITE REDUCTION OFFER 10% ON 1 OFF TREATMENTS (Subject to availability)
  • We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. In case the treatment option is not suitable for you and the issue was identified after consultation then we may offer you an alternative treatment. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable
  • It is the client’s responsibility to ensure that he or she provide Enamour with all relevant medical details prior to each treatment. Will not be liable for any damage that occurs as a result of the client’s failure to disclose such details
  • Cannot be used in conjunction with any other offer Valid for only one-off treatments, this does not apply to any packages
  • New treatments for new purchases or new clients
  • Valid on Pro max Lipo treatments.
  • Valid on 3D Lipo treatments.
  • Subject to availability of slots and therapist.
  • Before your appointment, we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.
  • Enamour hair & body clinic has a right to terminate any offers without prior notice.
  • If you are unable to attend your appointment, please contact us immediately on 02087505575 or via email, we will need to know that you wish to cancel by 11 am on the day before your appointment is due. Failure to cancel or rearrange before this time results in the loss of the treatment from your course pack or deposit being redeemed
  • All professionals at Enamour are trained and approved in accordance with the company’s treatment protocols and therefore do not guarantee continued treatment with a named doctor, nurse or therapist
  • You are requested to arrive at least 15 minutes in advance for your appointment so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. Will endeavour to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance
  • Children are allowed with a client who requires treatment; please make sure that the child is accompanied by another adult to chaperone the child while the client is being treated. Failure to bring an adult chaperone with any child will result in the treatment being cancelled and loss of the course of treatment or deposit. No children under the age of 16 years must be left unattended within the clinic at any time
  • The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Enamour regarding the care of a treated area. Nothing in these terms of business shall exclude or limit’s liability for death or any personal injury resulting from Enamours negligence
10% OFF BODY TREATMENT – LIPO – FAT/CELLULITE REDUCTION OFFER 10% ON 1 OFF TREATMENTS (Subject to availability)
  • We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. In case the treatment option is not suitable for you and the issue was identified after consultation then we may offer you an alternative treatment. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable
  • It is the client’s responsibility to ensure that he or she provide Enamour with all relevant medical details prior to each treatment. We will not be liable for any damage that occurs as a result of the client’s failure to disclose such details
  • Cannot be used in conjunction with any other offer
  • Valid for only one-off treatments, this does not apply to any packages.
  • New treatments for new purchases or new clients
  • Valid on Pro max Lipo treatments.
  • Subject to availability of slots and therapist.
  • Before your appointment, we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged
  • Enamour hair & body clinic has a right to terminate any offers without prior notice.
  • If you are unable to attend your appointment, please contact us immediately on 02087505575 or via email, we will need to know that you wish to cancel by 10 am on the day before your appointment is due. Failure to cancel or rearrange before this time results in the loss of the treatment from your course pack or deposit being redeemed
  • All professionals at Enamour are trained and approved in accordance with the company’s treatment protocols and therefore do not guarantee continued treatment with a named doctor, nurse or therapist
  • You are requested to arrive at least 15 minutes in advance for your appointment so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. Will endeavour to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance
  • Children are allowed with a client who requires treatment; please make sure that the child is accompanied by another adult to chaperone the child while the client is being treated. Failure to bring an adult chaperone with any child will result in the treatment being cancelled and loss of the course of treatment or deposit. No children under the age of 16 years must be left unattended within the clinic at any time
  • The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Enamour regarding the care of a treated area. Nothing in these terms of business shall exclude or limit’s liability for death or any personal injury resulting from Enamours negligence

Get in touch with us for the highest quality laser treatment at affordable price

  • Located in the heart of Wimbledon, Enamour Hair & Body Clinic is staffed by a team of qualified and experienced Aesthetic professionals.
  • Priding ourselves on providing a safe and calm environment, we strive to make your visit as relaxing as possible – something you can look forward to a
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