Terms and Conditions

Set out below are the terms on which Enamour provides service to its clients. Please ensure that you have read and fully understood them prior to booking any treatment.

GENERAL T&Cs

• All payments are non-refundable but can be transferred to any other treatment available subject to suitability & full consultation.

Summer Blast Offer T&C’s 15^th June 2024 to 21^st July 2024

• Laser Hair Removal:
  • Minimum purchase is 6 sessions to avail the discounted laser full body package.
  • Applicable only on Laser Packages
  • Full consultation and Path test required for new clients
  • 10% extra fee applicable for male clients
  • Maximum session purchase: 9 per person
  • No face included in Full body Laser
  • Non-refundable or transferable to any other treatment, person, or product.
  • Valid till 21^st July 2024.
  • Client may need to visit other Enamour branch to have their treatment and branch and therapist can’t be guaranteed.
  • Laser Hair removal Full body package is required full payment and instalment are not allowed.
  • No refunds on discounted items: All purchases of discounted items are final and non-refundable. We do not offer any refund, return, or exchange for products purchased at a discounted price. By proceeding with the purchase of discounted items/packages/treatment session, you acknowledge and agree to this no-refund policy.
  • Amex card are not allowed to pay for this discounted package.
  • Maximum session purchase: 9 per person
• Laser Hair Removal Expiry Dates
  • Per session – 3 months
  • Course of 3 – 6 months
  • Course of 6 – 12 months
  • Course of 10 – 18 months

7th EnamourAnniversary Promotion T&C’s

• Laser Hair Removal:
  • Minimum spend of £70 under this promotion
  • Applicable only on non-offer prices
  • Full consultation and Path test required for new clients
  • 10% extra fee applicable for male clients
  • Maximum session purchase: 3 per person
  • Anniversary offer is only valid on particular days in particular branch
• Fat Freeze & LIPO
  • Full consultation required for new clients
  • Maximum session purchase: 3 per person
  • 10% extra fee applicable for male clients
  • Maximum Session purchase: 3 per person
  • Anniversary offer is only valid on particular days in particular branch
  • Anniversary offer subject to availability
• Collagen Boost
  • Full consultation required for new clients
  • Maximum purchase: 3 per person
  • 10% extra fee applicable for male clients
  • Maximum Session purchase: 3 per person
  • Anniversary offer is only valid on particular days in particular branch
  • Anniversary offer subject to availability
• Obagi blue peel radiance
  • Full consultation required for new clients
  • 10% extra fee applicable for male clients
  • Maximum Session purchase: 3 per person
  • Anniversary offer is only valid on particular days in particular branch
  • Anniversary offer subject to availability
• Hydr02 Facial
  • Maximum Purchase: 3 session per client
  • Anniversary offer is only valid on days in particular branch
  • Anniversary offer subject to availability
• Cancellation, validity, transfer:
  • Offers are non-refundable, non-transferable to another person or to treatments
  • Full payment upfront required
  • Purchase under this offer is non refundable
  • Not redeemable with another discount or offers
  • Enamour Management reserve the right to recall this promotion without any notice or anytime.
• General Terms and Conditions apply to 7th Enamour Anniversary Promotion offers that are not specified under the 7th Enamour Anniversary Promotion

HALLOWEEN PROMOTION T&Cs:

• Laser Hair Removal:
  • Minimum spend of £75 after discount
  • Applicable only on full 1 off prices
  • Full consultation and Path test required for new clients
  • 10% extra fee applicable for male clients
• Fat Freeze
  • Full consultation required for new clients
  • Minimum purchase: 3 per person
• Collagen Boost
  • Full consultation required for new clients
  • Minimum purchase: 3 per person
• Obagi blue peel radiance
  • Full consultation required for new clients
• Cancellation, validity, transfer:
  • Offers are non-refundable, non-transferable to another person or to treatments
  • Not redeemable with other discount or offers
• General Terms and Conditions apply to Halloween offers that are not specified under the Halloween Promotion T&C’s

EASTER PROMOTION T&Cs

Laser Hair Removal Conditions

• Minimum purchase of 3 sessions
  • Consultation and patch test required for new clients or old clients who did not attend treatment for 6 months or more
  • 10% extra for male clients
  • Minimum 48 hours cancellation policy
  • Non transferrable and non- refundable
  • Face and neck not included but can be included

• Full Body & Half Body Laser:
  • • Full body & half body laser: full body laser £199 per session on purchase of 7 or more sessions otherwise it is offered at a reduced price of £299, half body £139 per session on purchase of 7 or more sessions otherwise it is offered at a reduced price of £219
  • Easter Current Offer:
    • Full Body Laser Hair Removal Offer
    • Unlimited sessions 1 Year
    • Price £1549 all inclusive
    • Full year
    • Limited numbers available
    • T&C Apply
    • Free Consultation & patch Test
    • After consultation / patch test, your session will spread on minimum 8 weekly cycle for 1 year
    • Validity Till 30/04/23
  • Lipolysis offer: Applicable to one-off sessions for one area treatment
  • Obagi blue peel radiance: one per person and subject to full consultation

Other Offers

• • RF skin tightening: one per person, subject to availability & full consultation required:
  • 3D HydraFacial: Buy 3 and get 1 free
  • 3D LIPO Ultimate Pro: Buy 1 and get 1 free
    • Buy 1 get one Free
    • Max purchase of 3 treatments per person
    • Full consultation required
    • Minimum 48 hours cancellation policy
    • Non transferrable and non- refundable
  • 3D Derma force: Buy 1 and get 1 half price

V-Bianco

• • £250 is valid on buying 5 peels, 3peels can be purchased at £275
  • Free product is valid for purchase of 5 peels
  • Full consultation required
  • Minimum 48 hours cancellation policy
  • Non transferrable and non- refundable

T&C & Subject to availability

• • Results may vary from person to person
  • Offers are non-transferable or extendable in any circumstances

REFUND AND CANCELLATION

• All payments are non-refundable but can be transferred to any other treatment available subject to suitability & full consultation.
• You agree to have no cooling off period after making a payment towards the service.
• All payment and bought package are strictly non refundable.
• All payment made by Amex card will be outside amex refund policy.

DEPOSITS

To secure an appointment with Enamour Clinic, either in clinic, online or over the phone, we will require a fully refundable deposit* to be charged to your credit or debit card.

• Appointments with a nurse or practitioner will require a £35* deposit: appointments include consultations, consultations with treatment, treatments only, reviews and patch tests. These deposits are refundable upon your attendance at that appointment.
• Appointments with a doctor or injector will require a £50 deposit: appointments include consultations, consultations with treatment, treatments only, reviews and patch tests. Please note that for chargeable consultations with a doctor, the remainder of the consultation fee, minus the deposit, will be taken at your appointment. For free consultations for an injector, that deposit is refundable upon attending that consultation.
• Exceptions:
  • Acne consultations with a nurse or practitioner: a £50 deposit will be charged to your debit or credit card upon booking to secure your appointment. On attending your appointment, your deposit is redeemable against treatment, skincare or doctor consultations for acne, subject to you attending that consultation.
  • Booking a treatment from a pre-paid package or course of treatment: no deposit is required, but should you fail to show or cancel within the 48 hour cancellation policy, your treatment will be forfeited.
  • Selected practitioner appointments booked online: these appointments will not require a deposit, however please be mindful of and adhere to our 48 hour cancellation policy as cancellation or rescheduling an appointment in less than 48 hours will mean that appointment cannot be given to another client who may really need it. These appointments are: laser hair removal consultations, skin analysis and assessment consultations, microneedling consultations and 3DHydrafacial consultations.
  • All deposits are fully refundable should you need to cancel or reschedule with more than 48 hours’ notice. All deposits can be used towards payment for treatment or left on your account for future treatments. Should deposits remain unclaimed by the client following twelve months of inactivity, Enamour Skin reserves the right to redeem the deposit. All deposits that are eligible for a refund, should they be cancelled with more than 48 hours’ notice, will be returned to the client within 48 hours.
  • Package refunds: Bundle ,packages or courses of treatment are only refundable for medical reasons. Any refund agreed between the client and Enamour Skin is calculated by deducting the full price of all treatments already taken, plus any charges for non-attendance. The difference will be the refunded amount.

CANCELLATION POLICY

• Applies to new bookings from 25th September 2022
• Our cancellation policy is in place to ensure that we are able to maximise our appointment availability for all of their clients. This ensures that we are able to offer a cancelled appointment time to a client who needs it.
• Should you need to cancel or reschedule, we kindly ask that you call us at least 48 hours before your appointment.
• Any cancellation within 48 hours will result in your pre-paid treatment or deposit being forfeited.
• The below table indicates the charges within each notice period, which applies to all pre-paid treatments from a package , or consultations, reviews, and patch tests.

Booking Type	Notice	Charge	Additional Information
Single service or consultation with a £25 or £50 deposit	No show or cancellation within 48 hours	100%	Clients who do not attend their appointment, with no attempt to cancel, or cancel or reschedule within our 48 hour cancellation policy, will forfeit their deposit.
Consultation and treatment	No show or cancellation within 48 hours	100%	Clients who do not attend their appointment, with no attempt to cancel, or cancel or reschedule within our 48 hour cancellation policy, will forfeit their deposit.
Packages	No show or cancellation within 48 hours	Single service or consultation with a £25 or £50 deposit	Single service or consultation with a £25 or £50 depositClients with a value package will forfeit one treatment for every appointment that is cancelled or rescheduled within 48 hours or in cases of a no show.

PACKAGE TERMS AND CONDITIONS

• Package or course expiry: All treatments from a course (except tattoo removal) must be taken within 12 months of the date of purchase; any treatments left unused after 12 months will be automatically redeemed and a new package will need to be purchased.
• Valid locations for treatment: Treatments can be transferred to another location after purchase, but may require another test patch.
• Package refunds: Value packs or courses of treatment are only refundable for medical reasons. Any refund agreed between the client and Enamour is calculated by deducting the full list price of all treatments already taken, plus any charges for non-attendance. The difference will be the refunded amount.

GIFT VOUCHER PROMOTION T&Cs

• All general terms & conditions apply.
• All payments are non-refundable.
• A full consultation & patch test will be required if applicable.
• Vouchers can be redeemed within 6 months from date of purchase.
• (Subject to availability)

GIFT VOUCHER T&Cs

• Voucher is valid up till the date shown on it.
• Certain treatments we provide may require a patch test so a free consultation will need to book before the actual treatment date.
• Subject to availability of slots and therapist.
• Prices are subject to change. Please refer to the price list on the website for your chosen treatment or contact your clinic for their price list.
• We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. In case the treatment option is not suitable for you and the issue was identified after consultation then we may offer you an alternative treatment. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable.
• However, if you decide to pay for your treatment after consultation and then do not want treatment, no money will be refunded.
• It is the client’s responsibility to ensure that he or she provides Enamour with all relevant medical details prior to each treatment. Will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.
• The client agrees to comply with all instructions and/or recommendations that are given to them by, or on behalf of, Enamour regarding the care of a treated area.
• If you are unable to attend your appointment, please contact us immediately on 02087505575 or via email, we will need to know that you wish to cancel by 11am on the day before your appointment is due. Failure to cancel or rearrange before this time results in the loss of the treatment from your course pack or deposit being redeemed.
• If you wish to purchase any products they may need to be ordered to the clinic.
• (Subject to availability)

APPOINTMENT TERMS & CONDITION CHANGES DUE TO COVID-19 PANDEMIC

1. Advanced appointments & no walk-ins: All clients are requested to book their appointments in advance as we are unable to permit walk-in clients.
2. A deposit of £30 will be required to book consultations & can be redeemed against the purchase of a treatment or product.
3. Please give us 24-48 hours’ notice for cancelling or rescheduling your appointment, there is a high demand & we can allocate these slots to clients who are waiting to book an appointment.
4. Any failure to give enough notice for cancelling or rescheduling your appointment will result in the loss of the treatment from your course pack or deposit being redeemed.
5. You will be sent a pre-treatment screening questionnaire which needs to be filled in before your appointment can commence.
6. Temperature checks will be carried out for every client entering the premises.
7. You will be required to wash your hand appropriately & if this is not possible then a hand sanitizer must be used.
8. Please do not wear any gloves inside the clinic as it can spread germs caught by touching various items outside.
9. You will be provided with a face mask and it should not be removed unless needed for any facial treatments.
10. Please do not bring anyone with you as we are only allowing 1 person in treatment room & next client (if needed) in the waiting area maintaining social distancing measures.
11. Please do not bring extra belongings, if you wish to shop around then please do so after your appointment.

Please call 02087505575 or email: booking@enamourlaser.co.uk to book/reschedule/cancel your appointment.

SPECIAL OFFERS:

1. Cannot be used in conjunction with any other offer for same treatment
2. Valid for only one-off treatments, this does not apply to any packages however you can buy as many sessions as you like at discounted price.
3. Valid only for new treatments/purchases or new clients.
4. (Subject to availability)

Unlimited Laser T&Cs

• Offer valid for clients once full consultation is completed and client is suitable for treatment
• All areas to be treated in the same appointment. If client chooses to not treat an area, then it will be lost.
• Offers are non-transferable or extendable unless agreed.
• Offer is subject to availability.
• Cannot be used in conjunction with any other offer.
• Laser Hair Removal treatments will have an interval of 8 weeks.
• Male Clients will be charged 10% extra.
• The Unlimited Laser Hair Removal treatments are valid for 12 months only upon payment.
• Enamour hair and body clinic have the right to withdraw this offer at any time.
• Offer starts from the day of Consultation and purchase of package.
• Instalments maybe agreed upon management agreement.
• Failure to pay the remaining balance in time may result in cancellation of the offer. You may just be able to redeem full priced treatment equivalent to the price paid.
• Clients that do not attend a booked appointment without 48-hour notice will lose their treatment.
• Money will not be refunded; Unless due to any health/medical issues any remaining balance can be transferred to another suitable treatment or time will be extended.
• Area/s must be prepared beforehand as you may be charged if we have to prepare it. It may also reduce your treatment time.
• Unlimited laser hair removal does not include face.

March/ Spring Offers T&Cs

• Offers are non-transferable or extendable unless agreed.
• Cannot be used in conjunction with any other offer.
• When buying 6 sessions or more of LHR – Wimbledon Clinic – Free Radio Frequency Facial – Sutton Clinic – Free Hydro2Facial.
• South Wimbledon Clinic only: Full body laser hair removal £199 excluding face. £219 including face.
• Wimbledon Park Clinic only: Full body laser hair removal £239 excluding face. £249 including face.
• Sutton Clinic only: Full body laser hair removal £229 excluding face. £249 including face.
• All offers must be paid upfront or in bulk.
• Non-refundable.
• All offers end 31/05/2024

3D Hydro2Facials T&Cs

• Offers are non-transferable or extendable unless agreed.
• Cannot be used in conjunction with any other offer.
• Must be pre-paid upfront or in bulk.
• Non-refundable.
• All offers end 31/05/2024.

10% OFF BODY TREATMENT – LIPO – FAT/CELLULITE REDUCTION OFFER 10% ON 1 OFF TREATMENTS (Subject to availability)

• We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. In case the treatment option is not suitable for you and the issue was identified after consultation then we may offer you an alternative treatment. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable
• It is the client’s responsibility to ensure that he or she provide Enamour with all relevant medical details prior to each treatment. We will not be liable for any damage that occurs as a result of the client’s failure to disclose such details
• Cannot be used in conjunction with any other offer
• Valid for only one-off treatments, this does not apply to any packages.
• New treatments for new purchases or new clients
• Valid on Pro max Lipo treatments.
• Valid on 3D Lipe treatments
• Subject to availability of slots and therapist.
• Before your appointment, we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged
• Enamour hair & body clinic has a right to terminate any offers without prior notice.
• If you are unable to attend your appointment, please contact us immediately on 02087505575 or via email, we will need to know that you wish to cancel by 10 am on the day before your appointment is due. Failure to cancel or rearrange before this time results in the loss of the treatment from your course pack or deposit being redeemed
• All professionals at Enamour are trained and approved in accordance with the company’s treatment protocols and therefore do not guarantee continued treatment with a named doctor, nurse or therapist
• You are requested to arrive at least 15 minutes in advance for your appointment so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. Will endeavour to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance
• Children are allowed with a client who requires treatment; please make sure that the child is accompanied by another adult to chaperone the child while the client is being treated. Failure to bring an adult chaperone with any child will result in the treatment being cancelled and loss of the course of treatment or deposit. No children under the age of 16 years must be left unattended within the clinic at any time
• The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Enamour regarding the care of a treated area. Nothing in these terms of business shall exclude or limit’s liability for death or any personal injury resulting from Enamours negligence

Thread T&C

PROCEDURE:

Relife thread treatment works by inserting thin thread into the skin using a fine needle. These threads are biocompatible and absorbable, meaning they gradually dissolve over time. The procedure involves of smooth threads. Smooth threads: Smooth threads are used to stimulate collagen production and improve skin texture. They are inserted into the skin in a mesh-like pattern, creating a supportive structure. As the threads dissolve, they stimulate the production of collagen, which helps to improve skin elasticity and tightness.

AREAS CAN BE TREATED INCLUDE:

• Face: RELIFE Threads can be used to lift and tighten sagging skin on the cheeks, jowls, jawline, and neck. They can also be used to improve the appearance of nasolabial folds (smile lines), marionette lines, and the brow area.
• Eyebrows: RELIFE threads can help lift and shape the eyebrows, providing a subtle brow lift and opening up the eye area. Lips: RELIFE threads can be used to enhance the shape and volume of the lips, creating a more defined and youthful appearance.
• Neck and Décolletage: RELIFE threads can help tighten and lift sagging skin on the neck and décolletage area, improving the appearance of necklines and wrinkles.
• AFTER THE PROCEDURE: You may experience some mild swelling, bruising, or discomfort, which typically subsides within a few days. The threads gradually dissolve over several months.

TYPES OF THREADS

The types of thread can be divided into two main categories:

1. MODE OF ABSORPTION
   Depending on the material that makes up the suture and filling threads, we distinguish:Non-absorbable threads: they remain permanently in the subdermal tissue because they are made of non-absorbable materials, such as polypropylene.
   Absorbable threads: they are made of absorbable materials with a limited lifetime, due to the enzymatic action that hydrolyses them. Polydioxanone (PDO), poly-L-lactic acid (PLLA), polyglycolic acid, poly-lactic-polycaprolactone acid (P(LA-CLA)) are some examples of absorbable materials.
2. SMOOTH AND NON-SMOOTH THREADS
   Depending on the material that makes up the suture and filling threads, we distinguish:(6)
   • Smooth Thread (for rejuvenation purpose): the smooth threads do not have barbs or cones. They are mainly used for the tissue biorevitalisation, rather than the soft tissue lifting, as they are not able to anchorage.
   • Non-Smooth Thread (for suspension purpose): non-smooth threads are sutures with small projections that radiate outward from the centre of the suture. These structural elements can be barbs or cones, that anchor and lift the soft tissue: the barbs open like an umbrella to form a support structure that lifts the sagging skin.

Depending on the direction of the barbs, they can be categorised as:

1. Bidirectional threads present the barbs in opposite directions to guarantee a major traction.
2. Unidirectional barbed threads present barbs all angled in one direction.

HOW DO THE SUSPENSION THREADS WORK?

Barbs along the threads grasp ptotic facial areas and reposition the soft tissues in the right place.

Threads with barbs oriented in a convergent way respect the middle point also tend to gather tissues giving a mild volumizing effect of the treated area, beyond repositioning sagging tissue:

• this double action is especially important for areas that need volume reshaping, like the zygomatic area.
• Beyond the mechanical action of the tissue repositioning, there is also a revitalising action stimulating synthesis of collagen hyaluronic acid and elastin, thanks to the barbs and the specific material.

Cancellation Policy

TWLC Ltd T/A Enamour Dental Aesthetic & Laser reserve the right to amend these terms and conditions where TWLC Ltd T/A Enamour Dental Aesthetic & Laser reasonably considers it necessary to do so. Reasonable notice of these changes will be given where applicable. Cancellation Policy: Appointments at TWLC Ltd T/A Enamour Dental Aesthetic & Laser are in very high demand and it is important to us that we try to accommodate our clients as much as possible. To achieve this, we abide by a strict 2 weeks cancellation policy for all thread appointments whether made via email, in person, online or by telephone. If you do need to cancel or reschedule your appointment, please give us 2 week’s notice so we can offer you a more convenient time and help you avoid a cancellation fee. Failure to notify TWLC Ltd T/A Enamour Dental Aesthetic & Laser within 2 week’s notice will result in the loss of the appointment and 100% cancellation fee or loss of a course item.

Booking T&C

• Non Redeemable with any other treatments
• Non Transferable
• Non refundable
• Pictures will be taken and used as per our policy
• Appointments carry 2 weeks cancellation notice
• £75 deposit and balance will be due as per requested treatments.

Dangers of thread lifts

Unfortunately, thread lifts have a high risk of complications in comparison to other procedures. A 2021 study shows in a group of 190 patients, 40.5% experienced skin dimpling, 16.8% had irregular contouring and 2.1% had hyperpigmentation. There Medical complications included 8.9% who had infections, 5.3% who experienced thread extrusion and 2.6% who had facial paralysis.

The risk of infection in thread lifts, in comparison to alternative procedures is a serious downside. The insertion of the threads can create an entry point for bacteria, which can lead infection. The multiple entry points heighten the risk of infection. In some cases, infection can be severe and require further intervention.

The threads can also migrate or break, which can result in uneven lifting or visible threads under the skin. In some cases, the threads can cause an allergic reaction.

One of the main reasons thread lifts have such high risks attached to them, are that they are often performed by unqualified practitioners. If you are considering a thread lift, make sure you consult a fully qualified Doctor.

Cancellation of a Procedure by the Doctor/Anaesthetist:

The Clinic reserves the right to cancel or postpone a Procedure if, in the opinion of the doctor and/or the Anaesthetist, the Patient is medically unfit for treatment or the treatment requested is deemed inappropriate for the Patient and there is no alternative treatment plan to achieve the same purpose.

If the Doctor considers that a postponement of the Procedure is appropriate for medical reasons, a new date for the Procedure will be provided and no postponement charge will be payable. If the Doctor considers that the Procedure should be cancelled for medical reasons a full refund of the Fee paid by the Patient will be given less £150 Doctor consultation fee plus £150 if any pre-operative tests have taken place except in the case of .7 below. For avoidance of doubt, only the Doctorand/or the Anaesthetist can cancel or postpone a procedure for medical reasons.

If surgery is cancelled due to the Patient either not informing The Clinic/ the Doctor of a known existing medical condition/previous history of drugs taken or not following any pre-operative advice provided by the Doctor or any other Clinician, including an anaesthetist, then the Patient will be subject to the cancellation fees subject to our cancellation and refund policy above.

The Patient must be prepared to submit to a blood or urine test if requested by the Surgeon, if, in the opinion of the Doctor or Anaesthetist, the Patient may have recently taken drugs or nicotine. If the Patient does not wish to submit to a blood or urine test the Doctor may cancel the procedure and the Patient will be subject to the cancellation fee above.

THE PATIENT’S OBLIGATIONS

The Patient shall be responsible for reading and for making sure that they understand the Procedure Information and other information and literature provided prior to consenting to undergo any Procedure, and for complying with all the pre- and postoperative instructions concerning the Procedure supplied by the Clinician and/or The Clinic. This includes following the pre-operative medical safety advice, attending the scheduled post-operative care appointments and following the correct aftercare and lifestyle advice. The Patient shall also be responsible for returning their Pre-operative questionnaire and Psychological Screening and Declaration Form, a minimum of two weeks before their procedure, and ensuring timely payment for any Procedure received or to be received, in accordance with these Terms and Conditions of Business. It is also the Patient’s responsibility to ask any questions that they may have about the Procedure so as to ensure that they have a full understanding of the Procedure.

The Procedure will take place either on the Clinic’s premises or at a Third Party clinic. In the event the Procedure takes place at a Third Party clinic these same terms and conditions apply and The Patient shall also be responsible complying with all the pre- and post- operative instructions concerning the Procedure provided by the Third Party Clinic..